The Care Quality Commission
  • Doctor
  • GP practice

Rustlings Road Medical Centre

Overall: Good read more about inspection ratings

105 Rustlings Road, Sheffield, South Yorkshire, S11 7AB (0114) 268 4567

Provided and run by:
Rustlings Road Medical Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Rustlings Road Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Rustlings Road Medical Centre, you can give feedback on this service.

3 December 2019

During an annual regulatory review

We reviewed the information available to us about Rustlings Road Medical Centre on 3 December 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

28 February 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of this practice on 20 June 2016. The practice was rated as requires improvement for ‘well led’. Following the inspection, the practice sent us an Action Plan in September 2016 to state what they would do to improve their service.

This inspection was an or carried out on 28 February 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 20 June 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.  

  • We saw evidence that the practice had introduced a rolling programme of clinical audit and re-audit to improve patient outcomes and services.
  • The practice had developed a Disclosure and Barring policy.
  • We saw evidence that all practice policies had front cover sheets which identified implementation and review dates.
  • We saw a schedule of regular staff meetings was in place.
  • The practice had difficulty in attending the CCG protected learning sessions however w We saw evidence of regular in house learning sessions. These were well attended by all staff groups.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

20 June 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Rustlings Road Surgery on 20 June 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were generally assessed and well managed.
  • Staff had been trained to provide patients with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had satisfactory facilities and was equipped to treat patients and meet their needs.
  • Staff felt supported by management. The practice sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider must make improvement are:

  • Introduce a rolling programme of clinical audit and re-audit to improve patient outcomes and services.
  • The practice had a number of policies and procedures to govern activity, however the Disclosure and Barring (DBS) policy was missing and all policies needed updating to include a front cover sheet and implementation and review dates.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice