We carried out a review of the data available to us about Peel GPs on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Peel GPs, you can give feedback on this service.
This practice is rated as Good overall. (Previous inspection, 7 May 2015 the overall rating was Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
At this inspection we found:
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
Staff involved and treated patients with compassion, kindness, dignity and respect.
The practice organised and delivered services to meet patients’ needs. It took account of patient needs and preferences and tailored services in response to those needs.
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
Leaders had the experience, capacity and skills to deliver the practice strategy and address risks to it. They were knowledgeable about issues and priorities relating to the quality and future of services. They understood the challenges and were addressing them.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr P A Jackson & Dr J C Jackson-Peel GPs on 7 May 2015.
Overall the practice is rated as good.
Specifically, we found the practice to be good for providing, safe, effective, caring, and well led services.
It was also good for providing services for the populations groups we rate as follows; older people, people with long-term conditions, families, children and young people, working age people (including those recently retired and students) and people experiencing poor mental health (including people with dementia).
We found that the practice was providing outstanding services for people whose circumstances may make them vulnerable.
Our key findings across all the areas we inspected were as follows:
We saw outstanding practice was provided to people whose circumstances may make them vulnerable:
However, there were also areas of practice where the provider needs to make improvements.
The provider should:
• The practice should be more pro-active in their attempts to gather patient feedback.
Chief Inspector of General Practice