The Care Quality Commission
  • Doctor
  • GP practice

Ashfield Medical Centre

Overall: Good read more about inspection ratings

15 Austhorpe Road, Crossgates, Leeds, West Yorkshire, LS15 8BA (0113) 295 1828

Provided and run by:
Ashfield Medical Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Ashfield Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Ashfield Medical Centre, you can give feedback on this service.

24 October 2019

During an annual regulatory review

We reviewed the information available to us about Ashfield Medical Centre on 24 October 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

During a routine inspection

We carried out an announced comprehensive inspection at Ashfield Medical Centre on 4 December 2018, as part of our inspection programme.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe, protected them from avoidable harm and was delivered in line with current best practice guidance and legal requirements.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care and treatment.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of good-quality, person-centre care.
  • The leadership, governance and culture of the practice promoted the delivery of good quality person-centred care.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

14 October 2014

During a routine inspection

Letter from the Chief Inspector of General Practice

We inspected Ashfield Medical Centre on the 14th and 15th October 2014 as part of our new comprehensive inspection programme.

We have rated the practice as good. Patients were complimentary about the staff and the care and treatment they received.

Our key findings were as follows:

  • Patients could usually get an appointment but they sometimes had difficulty contacting the practice by telephone.
  • Staff understood and fulfilled their responsibilities to raise concerns, and report incidents and near misses. Lessons were learned and communicated widely to support improvement.
  • Patients were treated with courtesy and respect and involved in their diagnosis and treatment.
  • The practice sought and acted upon feedback from staff and patients. 

We saw areas of outstanding practice including:-

  • The practice had adopted the ‘Year of Care’ approach for patients with COPD. The practice had provided patients with additional information, including a copy of their care plan and their test results. This encouraged patients to be more proactive about their condition and aware of when to seek help.
  • A staff ‘Recognition Scheme’ had been introduced to acknowledge outstanding behaviour or performance.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice