The Care Quality Commission
  • Doctor
  • GP practice

Archived: Dr R Miarkowski and Partners Also known as Park View Health Partnership

Overall: Good read more about inspection ratings

Sidney West Primary Care Centre, Leylands Road, Burgess Hill, West Sussex, RH15 8HS (01444) 244294

Provided and run by:
Dr R Miarkowski and Partners

Important: The provider of this service changed. See new profile

All Inspections

29 March 2017

During an inspection looking at part of the service

Letter from the Chief Inspector of General Practice


We carried out an announced comprehensive inspection at Dr R Miarkowski and Partners on 15 March 2016. During this inspection we found breaches of legal requirement and the provider was rated as requires improvement under the safe domain. The full comprehensive report on the March 2016 inspection can be found by selecting the ‘all reports’ link for Dr R Miarkowski and Partners on our website at www.cqc.org.uk.

Following this inspection the practice sent to us an action plan detailing what they would do to meet the legal requirements in relation to the following:

  • Ensuring that all staff who have unsupervised access to patients have undergone a check via the disclosure and barring service (DBS).
  • Ensuring records of cleaning, specifically the laundering of material privacy curtains are maintained to demonstrate that these curtains are laundered in line with national infection control guidelines.

Additionally we had found that:

  • The provider needed to review appointment accessibility in line with their action plan.

This inspection was an announced focused inspection carried out on 29 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is rated as good.

Our key findings were as follows:

  • The practice had undertaken DBS checks on staff who required these checks. New staff who had started employment since our last inspection had also undergone an enhanced DBS check.
  • The practice had reviewed their procedure for laundering fabric privacy curtains. These had been replaced with disposable curtains and were subject to a six monthly replacement programme.

Additionally:

  • The practice continued to keep their appointment availability under review. We saw evidence to demonstrate appointments were available for patients. More appointments had been released each day and could be booked in advance. Urgent appointments were also available for patients. The practice was working collaboratively with other local providers to review the demand for on the day appointments in the area.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

15 March 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr R Miarkowski and Partners on 15 March 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patient’s needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.
  • Whilst recent checks carried out on staff ensured the safety of patients, not all staff who had unsupervised access to patients had been checked via the Disclosure and Barring Service (DBS) .
  • The practice did not have a system for monitoring and recording the laundering of material privacy curtains.

The areas where the provider must make improvement are:

  • The provider must ensure that all staff who have unsupervised access to patients have undergone a check via the DBS.
  • The provider must ensure records of cleaning, specifically the laundering of material privacy curtains are maintained. This must demonstrate that these curtains are laundered in line with national infection control guidelines.

The areas where the provider should make improvement are:

The provider should continue to review appointment accessibility in line with their action plan.


Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice