Updated 11 December 2024
Date of Assessment: 21 January 2025 to 26 February 2025. Pathfields Medical Group is a GP practice which delivers services to approximately 30,000 patients under a contract held with NHS England. The service is delivered from a main site in Plympton, and from 5 branch sites located across Plymouth in Laira, Efford, Crownhill, Weston Approach and St Judes. Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 4th decile (4 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. We assessed all quality statements across safe, effective, caring, responsive and well led key questions. At this assessment, we found the service understood their patient population and were passionate about implementing systems and processes to improve health outcomes. The service reviewed and responded to feedback and continues to improve their systems and processes. Although our remote clinical searches found gaps in medicines monitoring and we identified some issues during our onsite visit, the service addressed these immediately and implemented new processes where necessary.