The Care Quality Commission
  • Doctor
  • GP practice

Brooke Road Surgery

Overall: Good read more about inspection ratings

40-42 Brooke Road, Stoke Newington, London, N16 7LR (020) 7254 5652

Provided and run by:
Brooke Road Surgery

All Inspections

During an assessment under our new approach

Date of Assessment: 26 May 2026. Brooke Road Surgery is a GP practice and delivers services to approximately 4,804 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 58% White, 12% Asian, 7% Mixed, 16% Black and 8% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 4th decile (4 of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience. Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes. Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity. People could access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers. The service had a clear vision and strategy, which considered the needs of the people who used their service and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.

10 October 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out a desktop based review of Brooke Road Surgery on 10 October 2016. We found the practice to be good for providing safe services and it is rated as good overall.

We had previously conducted an announced comprehensive inspection of the practice on 8 December 2015. As a result of our findings during that visit, the practice was rated as good for being effective, caring, responsive and well-led, and requires improvement for being safe, which resulted in a rating of good overall. We found that the provider had breached one regulation of the Health and Social Care Act 2008: Regulation 12(1) Safe care and treatment. You can read the report from our last comprehensive inspection at https://www.cqc.org.uk/sites/default/files/new_reports/AAAE6624.pdf. The practice wrote to us to tell us what they would do to make improvements and meet the legal requirements.

We undertook this desktop based review on 10 October 2016 to check that the practice had followed their plan, and to confirm that they had met the legal requirements. This report only covers our findings in relation to those areas where requirements had not been met previously.

Our key findings on 10 October 2016 were as follows:

  • The practice had a system to report and evaluate significant events and to implement any learning from these. Staff had received training to enable them to identify and record significant events.

  • There was a supply of suitable emergency medicines available for use. These were monitored to ensure that they were in date and that stocks were replenished.

  • The oxygen supply and adult and children masks were periodically checked to ensure that they were available for use in emergencies.

  • A defibrillator was available at the practice for use in emergencies.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

8 December 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Brooke Road Surgery on 8 December 2015. Overall the practice is rated as requires improvement.

Our key findings across all the areas we inspected were as follows:

  • Although there was a policy on the reporting and recording of significant events, staff were not always reporting events in accordance with this policy.
  • The practice did not hold a supply of all emergency medicines as would be expected, and further, did not have a system to track that emergency medicines were safe to use and in date. In addition, the practice did not have a defibrillator, and the emergency oxygen was not being assessed regularly for safety.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • The practice did not have a system in place to monitor cervical smear tests, and ensure that all results were received by the practice and communicated to patients.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

The areas where the provider must make improvements are:

  • Ensure that all staff receive training on identifying and reporting significant events, and that the number and type of events reported is monitored.

  • Ensure that suitable emergency medicines are available for use.

  • Ensure that a system is put in place to monitor that emergency medicines are in date and available for use.

  • Ensure that a defibrillator is available for use in emergency situations.

  • Ensure that a system is put in place to periodically check the oxygen available for use in emergencies.

The areas where the provider should make improvements are:

  • Put in place a system to monitor results received for all samples sent for the cervical screening programme.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice