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The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 1 November 2019

We carried out a comprehensive inspection at Cropredy Surgery on 27 September 2019. The provider was previously a partnership and became a single handed GP in September 2018. Therefore the practice registered as an individual with CQC and required an inspection within 12 months. The services, staff and patient population remain very similar to the previous provider. We have rated the service Good.

We based our judgement of the quality of care at this service on a combination of:

  • Information provided to us by the practice.
  • Information from our ongoing monitoring of data

Our key findings were:

  • There were systems to learn and improve from complaints and incidents.
  • The practice undertook quality improvement initiatives to ensure improvements to care were implemented where necessary.
  • Patients had timely access to care
  • Staff were caring and responsive to patients’ needs.
  • Patient feedback was overwhelmingly positive.

We found areas where the provider should consider improvements:

  • Complete the fire risk assessment action plan
  • Continue to identify and reduce exception reporting where this is out of line with national averages.
  • Review monitoring of staff training

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good