Drs Assadourian, Andrews and Pizzotti

Background to this inspection

Updated 27 April 2017

Drs Weaver, Shand & Assadourian, also known as Odiham Health Centre, is a purpose built surgery situated in the centre of Odiham, Hampshire. Drs Weaver, Shand & Assadourian has an NHS general medical services (GMS) contract to provide health services to approximately 11,000 patients. Surgeries are held daily between the hours of 9:00am - 12:00 noon and 2:30pm - 6:00pm, Monday to Friday. Nurse clinics are held daily between the hours of 8:00am and 5:30pm. Early morning GP surgeries are held on Tuesdays and Fridays and evening surgeries on Wednesdays. Saturday morning GP and nurse surgeries are held on alternate weekends. The practice has opted out of providing out-of-hours services to their own patients and refers them to Hantsdoc via the 111 service. Information about the out-of-hours service was available, for example, on the practice website, on the front doors of the surgery and as an answerphone message.

The mix of patient’s gender (male/female) is almost half and half. The practice has a higher number of patients aged between 45 and 49 years old when compared to the England average. The practice is based in an area of low deprivation and has a high number of patients who are families of serving members of RAF Odiham.

The practice has three GP partners, four salaried GPs and one GP registrar who together work an equivalent of 7.2 full time staff. In total there are three male and five female GPs. The practice also has five practice nurses and two health care assistants. GPs and nursing staff are supported by a team of 19 administration staff, including receptionists, secretaries, quality control and finance assistants and the practice manager. Odiham health centre is also a training practice for GPs, medical students and registrars.

We carried out our follow up focussed inspection at the practice situated at:

Odiham Health Centre

Deer Park View

Odiham

Hampshire

RG29 1JY

Overall inspection

Good

Updated 27 April 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of Drs Weaver, Shand & Assadourian practice at Odiham Health Centre on 24 February 2015. The overall rating for the practice was good, however, the practice was rated as requires improvement for providing safe services. The full comprehensive report on the February 2015 inspection can be found by selecting the ‘all reports’ link for Drs Weaver, Shand & Assadourian on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 28 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 24 February 2015. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good, including for providing safe services.

Our key findings were as follows:

the practice had carried out a legionella risk assessment; and had completed annual infection control statements.
Medicines and cleaning fluids are stored securely and were now only accessible to authorised people.
Disclosure and Barring Service (DBS) checks are carried out for staff who perform chaperone roles and a policy documents when such a check is not required.
fire emergency plans have been reviewed, including arrangements for patients with mobility impairments.
there are now records in place of induction training for newly appointed staff.
all relevant, newly appointed staff, receive infection control training.

Professor Steve Field (CBE FRCP FFPH FRCGP)

Chief Inspector of General Practice