We carried out a review of the data available to us about Wareham Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Wareham Surgery, you can give feedback on this service.
We carried out an announced comprehensive inspection at Wareham Surgery on 3 February 2016. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows
However, there were also areas of practice where the provider needs to make improvements.
Importantly, the provider should
Review procedures for checking medicines remain in date in GPs bags.
We also saw an area of outstanding practice :
The practice had developed a system which used medical alerts received into the practice effectively to keep patients safe. Once an alert was received a search was undertaken on the clinical system to identify any patients that may be affected by it. For example, an alert was received about the importance of storing blood testing strips appropriately as some issues had arisen with the quality of testing due to them being stored incorrectly. A letter was generated by the computer system which was then sent to each patient affected to advise them of what actions to take.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice
Wareham Surgery was located at Streche Road, Wareham, Dorset, BH20 4PG. The practice had no branch surgeries, nor did it dispense medicines. At the time of our inspection there were approximately 7,900 patients registered at the service.
Wareham Surgery was registered with the Care Quality Commission to provide the following regulated activities:
We spoke with patients and staff employed at the practice during our inspection. Patients spoke positively about the staff employed at the practice and the level of care they received. Patients told us they felt the practice was safe. They told us that care was given to them in accordance with their wishes following a discussion about different treatment options available. Patients told us they felt the practice was responsive to their needs. For example, patients said that an urgent appointment could always be obtained on the day they contacted the practice. This was reflective of the information provided of the practice website and within the practice welcome pack.
As part of our inspection we took a GP as part of our team. They evidenced the practice was effective in the way it provided to care to people. In addition to the evidence obtained by our inspection team, the supporting data and documentation we reviewed about the practice demonstrated the practice performed very well when compared with all other practices within the Dorset Clinical Commissioning Group (CCG) area.
We saw that the practice was well led, with a clear leadership structure in operation. The staff we spoke with spoke highly of the management within the practice and told us they felt supported in their roles.
The supporting information reviewed during our inspection demonstrated the practice had appropriate systems in place that monitored the safety and effectiveness of the care provided.
During our inspection our inspection team spoke with the provider about patient groups. The patient groups were;