The Care Quality Commission
  • Doctor
  • GP practice

Brookmill Medical Centre

Overall: Good read more about inspection ratings

College Street, Leigh, Lancashire, WN7 2RB (01942) 681880

Provided and run by:
Brookmill Medical Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Brookmill Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Brookmill Medical Centre, you can give feedback on this service.

8 February 2020

During an annual regulatory review

We reviewed the information available to us about Brookmill Medical Centre on 8 February 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

19 March 2019 to 19 March 2019

During a routine inspection

We carried out an announced comprehensive inspection at Brookmill Medical Centre on 19 March 2019 as part of our inspection programme. The practice was previously inspected on 5 January 2016 and was rated good overall.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

5 January 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Brookmill Medical Centre on 5 January 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment with a named GP and that there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the Duty of Candour.

We saw areas of outstanding practice:

The management team had a clear vision with the needs of patients and quality and safety as their top priority. The strategy to deliver this vision had been produced with stakeholders and was regularly reviewed and discussed with staff demonstrating they were outstanding in the well led domain.

The practice was a pilot practice for the community link worker (CLW) for the past year and this service continues.  Due to the success of this project at the practice it is now being rolled out across Wigan Borough Clinical Commission Group area.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice