The Quintin Medical Practice

Updated 4 October 2017

The Quintin Medical Practice provides general medical services to approximately 8,400 patients in the town of Hailsham and surrounding areas. It provides services from three different locations. The main surgery being The Quintin Medical Centre and two branch surgeries, Punnets Town and Battle Road Medical Centre.

The practice has two GP partners and four salaried GPs. Two of the GPs are male and four are female. There are four practice nurses, two health care assistants, a paramedic practitioner, a practice manager, a finance manager and a team of administrative, secretarial and reception staff.

Data available to the Care Quality Commission (CQC) shows the practice serves a significantly higher number of patients over the age of 65 when compared to the national average although this is similar to the clinical commissioning group (CCG) average. The number of patients aged between 0-4, 5-14 and under 18 years of age is in line with CCG and national averages. Income deprivation is relatively low.

The Quintin Medical Centre, Hawkswood Road is open from 8am until 6.30pm Monday to Friday. Extended hours operate at this location on a Wednesday evening from 6.30pm until 8pm. The Punnets Town branch is open from 8am until 12.30pm on a Monday, Tuesday, Wednesday and Friday and from 7.30am until 12.30pm every Thursday. The Battle Road Medical Centre is open from 8am until 6.30pm Monday to Friday. Appointments can be booked over the phone, on line or in person at the surgery. Patients are provided with information on how to access the duty GP or the out of hour’s service by calling the practice.

The practice provides a number of services and clinics for its patients including smoking cessation, asthma, diabetes, cervical smears, childhood immunisations, family planning, travel advice and minor surgery.

The practice provides services from the following locations:-

Quintin Medical Centre,

Hawkswood Road,

Hailsham,

East Sussex.

BN27 1UG

Quintin Medical Centre,

Punnetts Town,

East Sussex.

TN21 9DH

Battle Road Medical Centre

85 Battle Road

Hailsham

BN27 1UA

Our inspection took place at The Quintin Medical Centre, Hawkswood Road.

Updated 4 October 2017

Letter from the Chief Inspector of General Practice

The practice was rated requires improvement overall. It is now rated as good overall and good for providing safe services

We carried out a focused inspection on 24 April 2017 to check that the provider had followed their action plan and to confirm that they now met legal requirements. Continued breaches of legal requirements were found during that inspection within the safe domain. After the focused inspection, the practice sent us an action plan detailing what they would do to meet the legal requirements. We conducted a further focused inspection on 11 September 2017 to check that the provider had followed their action plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements.

During our previous inspection on 24 April 2017 we found the following area where the practice must improve:

• Put a system in place to track the use of blank prescription stationery throughout the practice so that theft or misuse can be identified.

You can read the report from our last inspection, by selecting the 'all reports' link on our website at www.cqc.org.uk

During the inspection on 11 September 2017 we found:

• Effective arrangements for the tracking of blank prescription stationery had been put in place.

.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Updated 4 October 2017

The practice was rated good for the care of people with long-term conditions on 24 April 2017. This rating remains unchanged.

Updated 4 October 2017

The practice was rated as good for the care of families, children and young people on 24 April 2017. This rating remains unchanged.

Updated 4 October 2017

The practice was rated as good for the care of older people on 24 April 2017 This rating remains unchanged.

Updated 4 October 2017

The practice was rated as good for the care of working age people (including those recently retired and students) 24 April 2017. This rating remains unchanged.

Updated 4 October 2017

The practice was rated as good for the care of people experiencing poor mental health (including people with dementia) on 24 April 2017. This rating remains unchanged.

Updated 4 October 2017

The practice was rated as good for the care of people whose circumstances may make them vulnerable 24 April 2017. This rating remains unchanged.