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Mundesley Medical Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 9 October 2019

We decided to undertake an inspection of this service on 1 October 2019 following our annual review of the information available to us. This inspection was to follow up on the breach of regulation identified at our previous inspection in December 2018 and we looked at the safe key question only.

Our judgement of the quality of care at this service is based on a combination of what we found when we inspected, information from our ongoing monitoring of data about services and information from the provider, patients, the public and other organisations.

We have rated this practice as good overall.

This means that:

  • The service had completed a fire risk assessment and had completed actions identified.
  • The service had completed infection prevention and control audits regularly to continually assess and improve their service.
  • Patient Group Directions were authorised and there was a system in place to monitor expiry dates.
  • Blank prescription stationery was monitored and stored appropriately.
  • Staff had signed Standard Operating Procedures and these were reviewed regularly.
  • Patient safety alerts had been actioned, although the oversight of the system was unclear.

The area where the practice should make improvements:

  • Review and improve the oversight of the safety alert system to enable all staff to be clear on their roles and responsibilities.

Details of our findings and the evidence supporting our ratings are set out in the evidence table.

Dr Rosie Benneyworth BS BM BMedSci MRCGP
Chief Inspector of General Practice

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good