Updated 6 February 2025
Date of assessment: 21 February 2025 to 26 February 2025. Kingstone Surgery is a rural GP practice and delivers service to 5,555 patients under a contract held with NHS England. Information published by Office for Health Improvement and Disparities shows that deprivation within the population group is in the 6 decile (6 out of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report. The practice had a good learning culture and people could raise concerns. Staff managed medicines well and involved people in planning any changes. People were involved in assessments of their needs. People were treated with kindness and compassion. The practice supported staff wellbeing. People were able to access appointments in a timely manner when they needed them. Leaders were visible, knowledgeable and supportive. Staff felt supported and told us they felt listened to.