Updated 26 January 2017
Letter from the Chief Inspector of General Practice
When we visited Mere Surgery on 23 February 2016 to carry out a comprehensive inspection, we found the practice had breached regulations relating to safe care and treatment, receiving and acting on complaints, good governance and staffing. The practice was rated as requires improvement for safe, effective, responsive and well-led, and good for caring. Overall the practice was rated as requires improvement.
Following the inspection, the provider sent us an action plan that set out the actions they would take to meet the breached regulations.
This focused desk based inspection was undertaken on 14 November 2016 to check the practice was meeting the regulations previously breached. For this reason we have only rated the location for the key questions to which this inspection related. This report should be read in conjunction with the full inspection report of our inspection in February 2016. You can read the report from our last comprehensive inspection by selecting the 'all reports' link for Mere Surgery on our website at www.cqc.org.uk.
We found the practice had made improvements since our last inspection. From the information we received, we found the practice was meeting the regulations that it had previously breached.
We have changed the rating for this practice to reflect these changes. The practice is now rated as good for the provision of safe, effective, caring, responsive and well led services.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice