Updated 7 March 2019
Stoke Surgery is situated in the city of Plymouth. The practice is comprised of one site. The address of the practice is Belmont Villas, Stoke, Plymouth Devon PL3 4DPWe visited this site during our inspection. The practice provides a service to approximately 8,200 patients of a diverse age group and offers the following regulated activities:
Treatment of disease, disorder or injury
Diagnostic and screening procedures
Maternity and midwifery services
Surgical procedures and
Family planning
The deprivation decile rating for this area is two (with one being the most deprived and 10 being the least deprived). The practice is located in a deprived area of Plymouth. The 2011 census data showed that 95% of the local population identified themselves as being White British. The mix of male and female patients were equal.
There is a team of three GP partners and one salaried GP. The GP team were supported by a practice manager, a nurse prescriber, three practice nurses, one health care assistant, a pharmacy technician and additional administration staff.
Patients using the practice also have access to health visitors, counsellors, carer support workers, district nurses and midwives. Other health care professionals visited the practice on a regular basis.
The premises are open from 8.30-6pm Mondays to Fridays. Outside of these times patients are directed to contact the out of hour’s service and the NHS 111 number. This is in line with local contract arrangements.
The practice offers a range of appointment types including face to face same day triage appointments, face to face routine appointments and advance appointments (two to three weeks in advance) as well as online services such as e consultations, access to records, online appointments and repeat prescription requests.