We carried out a review of the data available to us about Hope Farm Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Hope Farm Medical Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection of Hope Farm Medical Centre on 4 May 2016. The overall rating for the practice was Good. The full comprehensive report on the May 2016 inspection can be found by selecting the ‘all reports’ link for Hope Farm Medical Centre on our website at www.cqc.org.uk.
This inspection was a desk-based review carried out on 1 March 2017 to confirm that the practice had carried out the improvements that we identified as should be made in our previous inspection on 4 May 2016.
Overall the practice is rated as Good.
Our key findings were as follows:
The following improvements to the service had been made:
The repeat prescribing protocol had been reviewed.
The system for ensuring that learning was taken from significant events had been reviewed.
A system had been introduced to record the receipt and allocation of printable prescriptions and to ensure all clinical equipment in GPs bags is regularly calibrated.
A system had been put in place to ensure the regular replacement of all sharps boxes.
The system in place for recording alerts to identify adults and children who are vulnerable and/or subject to safeguarding concerns, such as the deprivation of liberty safeguards (DoLS) had been reviewed.
The following improvement should be made:-
The repeat prescribing protocol should include the action to be taken when a change is made to a patients repeat medication by another service such as the mental health team. The frequency of reviews of controlled drugs that are repeatedly prescribed and the checks GPs undertake prior to issuing and signing repeat prescriptions for controlled drugs.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Hope Farm Medical Centre on 4th May 2016.
Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
Access to the service was monitored to ensure it met the needs of patients.
We saw areas of outstanding practice in how patients were supported:
The practice was proactive in providing information to patients to assist them with social, emotional and practical support. The reception team had received training in signposting patients to a range of resources and there were specific staff who acted as links to dementia and caring services. There was also a patient buddy system in operation twice a week to help anyone who was struggling with any aspect of accessing the practice and needing assistance. For example, using the patient self-check in screen or help with registering for and using online services. The practice was proactive in identifying carers and referring them to appropriate support services. An award for best practice was awarded by the Carers Trust recognising the work being done to support patients who were carers. The practice had recently organised an event for Pets as Therapy to visit nursing home patients. The practice was also part of a project that offered patient peer coaching. Patients could be referred to this service where support was provided by patients who had undertaken training to enable them to support other patients with similar conditions. The practice in conjunction with the Patient Participation Group (PPG) had provided an educational event for patients about living with dementia.
The areas where the provider should make improvements are:
The system for ensuring significant events are learned from and therefore not repeated should be reviewed.
A record should be made of the receipt and allocation of printable prescriptions.
Put a system in place for the three monthly replacement of all sharps boxes.
Review the system in place for recording alerts to identify adults and children who are vulnerable and/or subject to safeguarding concerns, such as the deprivation of liberty safeguards (DoLS).
Chief Inspector of General Practice
Hope Farm Medical Centre provides services that include access to GPs and nursing staff for diagnosis and treatment of conditions and illness, minor surgical procedures and ante and post natal health care for mothers and their babies.
Patients of the practice can access extended hours provision from across four local sites early evenings and on a Saturday morning. At all other times out of hours primary care is provided by NHS Western Cheshire.
Patients are predominantly positive about their experiences when they use services provided by Hope Farm Medical Centre. Staff and patients have opportunities to influence changes at the practice.
The practice has clinical and non-clinical lead staff for areas of work. This includes infection control, medication and different aspects of patient care. It is the lead staff members responsibility to ensure their area of work is in line with current best practice guidelines
The practice is registered to provide the following regulated activities, Treatment of Disease, Disorder or Injury, Diagnostic and Screening, Maternity and Midwifery Services, Family Planning and Surgical Procedures.