Updated 30 September 2025
Date of Assessment: 3 February 2026 to 5 February 2026. Meadowbrook Surgery is a GP practice and delivers service to 6486 patients under a contract held with NHS England. The National General Practice Profiles states that 88.47% of patients are White, 5.11% Asian, 1.54% Black, 2.53% Mixed and 2.35% Other. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 8th decile (8 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
Under our previous methodology, at the last inspection in November 2023, the practice was rated requires improvement with ratings of requires improvement for providing safe, effective and well‑led services, and good for providing caring and responsive services.
This announced assessment was a focused assessment undertaken to follow up on the breach identified at that inspection relating to good governance. The service has now been rated good overall, with good ratings across all key questions: safe, effective, caring, responsive and well‑led.
The service had a good learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks. The facilities and equipment met the needs of people, were clean and well-maintained and any risks mitigated. There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff managed medicines well and involved people in planning any changes.
People were involved in assessments of their needs. Staff reviewed assessments taking account of people’s communication, personal and health needs. Care was based on latest evidence and good practice. Staff made sure people understood their care and treatment to enable them to give informed consent.Staff involved those important to people and made decisions in the person’s best interests when they did not have capacity.
Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff understood their roles and responsibilities. There was a culture of continuous improvement with staff given time and resources to try new ideas.
Since the last inspection, the practice had made improvements and is no longer in breach of Regulation 17 good governance.