We carried out a review of the data available to us about St Lawrence Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about St Lawrence Surgery, you can give feedback on this service.
We carried out an announced comprehensive inspection at St Lawrence Surgery on 23 September 2022. Overall, the practice is rated as outstanding.
Safe - good
Effective - good
Caring - good
Responsive – outstanding
Well-led - outstanding
Following our previous inspection on 2 August 2016 the practice was rated outstanding overall and for providing responsive and well-led services. They were rated good for providing safe, effective and caring services.
The full reports for previous inspections can be found by selecting the ‘all reports’ link for St Lawrence Surgery on our website at www.cqc.org.uk
Why we carried out this inspection
We undertook this inspection as part of a random selection of services rated Good and Outstanding to test the reliability of our new monitoring approach. The inspection was a comprehensive inspection to look at all key questions.
How we carried out the inspection/review
This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.
This included:
Our findings
We based our judgement of the quality of care at this service on a combination of:
We found that:
We found the following outstanding practice:
Whilst we found no breaches of regulations, the provider should:
Details of our findings and the evidence supporting our ratings are set out in the evidence tables.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services
We carried out an announced comprehensive inspection at St Lawrence surgery on 02 August 2016. Overall the practice is rated as outstanding.
Our key findings across all the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses. All opportunities for learning from internal and external incidents were maximised.
The practice used innovative and proactive methods to improve patient outcomes, working with other local providers to share best practice. For example they regularly shared the learning from significant events with other local practices.
Feedback from patients about their care was consistently positive.
The practice worked closely with other organisations and with the local community in planning how services were provided to ensure that they met patients’ needs. For example they supported their local GP provider company to submit a bid for funding from the Prime Ministers challenge fund to provide this service across Worthing and Adur.
We saw several areas of outstanding practice including:
The practice employed a practice care co-ordinator who had a pivotal role as a liaison between the practice, patients and external agencies. This meant that members of the multi-disciplinary team (MDT), safeguarding teams, palliative care teams, pro-active care teams and carers all had a single contact point within the practice which ensured that patients had seamless care.
The practice worked very closely with the patient participation group (PPG) and considered them an integral part of the practice team. For example the practice ran walking, singing and weight management groups in conjunction with the PPG in order to promote patient well-being. They formed a self-care forum that led their self-help initiative producing a variety of self-care leaflets and devoting an area in the waiting room to self-care advice. The PPG chair was involved in the recruitment and selection of new GPs and sat on the interview panel. The PPG also helped organise an annual health promotion day for patients and regular evening educational events.
Chief Inspector of General Practice