The Care Quality Commission
  • Doctor
  • GP practice

Long Lane Medical Centre

Overall: Good read more about inspection ratings

Long Lane, Aintree, Liverpool, Merseyside, L9 6DQ (0151) 530 1009

Provided and run by:
Long Lane Medical Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Long Lane Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Long Lane Medical Centre, you can give feedback on this service.

20 June 2019

During an annual regulatory review

We reviewed the information available to us about Long Lane Medical Centre on 20 June 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

21 April 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Long Lane Medical Centre on 21 April 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • The practice had good facilities including disabled access, translation services and a hearing loop. The practice was tidy but some flooring and cleaning equipment needed replacing. Recommended guidance needed to be followed to ensure the standard of cleanliness in the building was maintained.

  • There were systems in place to mitigate safety risks including analysing significant events and safeguarding.

  • Patients’ needs were assessed and care was planned and delivered in line with current legislation.

  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available. The practice sought patient views about improvements that could be made to the service; including having a patient participation group (PPG) and acted, where possible, on feedback.

  • Many of the staff had worked at the practice for a long time and knew the patients well. Staff worked well together as a team and all felt supported to carry out their roles.

There was an example of outstanding practice:

  • The practice dedicated one session a week for one of the GP partners to work on quality improvement. Part of this role involved resourcing new information and guidance and cascading this information to weekly clinical meetings for discussion with all clinicians. In addition, the GP produced a simplified version of the guidance. This outlined the key points for ease of reference and to promote a unified approach to following the guidance.

However, the areas where the provider should make improvements are.

  • Replace vinyl flooring and cleaning equipment (where necessary) and also follow relevant guidance to help improve the standard of cleanliness of the building.

  • Have a monitoring system in place for any blank prescriptions still in stock.

  • For clinicians to improve their understanding of current legislation in relation to reporting deaths to the coroner for patients subject to deprivation of liberty safeguards (DoLS).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice