Islip Surgery

Updated 24 July 2026

Date of Assessment: 3 August 2026. Islip Surgery is a GP practice and delivers services to approximately 7000 people under a contract held with NHS England. In addition, the practice operated an onsite dispensary providing convenient access to prescribed medication for eligible patients living in the surrounding villages and rural communities. According to the latest available data, the ethnic make-up of the service area is approximately 88.6% White, 5.4% Asian, 3.3% Mixed, 1.7% Black and 1.1% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 9 decile (9 of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Updated 24 July 2026

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2025 National GP Patient Survey, which showed most people were satisfied. Although the practice did not currently have a formal patient participation group (PPG). It actively sought feedback through range of other mechanisms to understand patient experience and identify opportunities for improvement. We were informed that the practice had tried over the years to establish a PPG. It was advertised extensively on the practice website and at the reception area, but they had never been any volunteers or interested participants.