Updated 19 December 2018
The Boat House Surgery is located at Whitchurch Road, Pangbourne, Reading, RG8 7DP.
They provide primary medical services to over 11,000 patients in Pangbourne, Berkshire, with an older than average practice population and very low deprivation scores. Local demographic data indicates the practice serves a population which is one of the more affluent areas in England. The Boat House Surgery has a high number of patients registered who are over 65 years old.
The practice has five GP partners and also employs a salaried GP. There are two advanced nurse practitioners and three practice nurses. The practice is also supported by a practice manager and two health care assistants.
The registered manager left the practice earlier this year and there is no current registered manager in post. At the time of inspection the practice had submitted an application for a new registered manager.
The practice occupies a purpose built building and is a dispensing practice. Consultation and treatment rooms are spread on the ground and first floor. The practice has a lift facility for access to the first floor consultation rooms. Care and treatment is delivered by a number of GPs, practice nurses, health care assistants and a phlebotomist. In addition, the practice is supported by district nurses and health visitors who are based on the premises. The practice also works closely works with district midwives. The practice also provides other medical services in-house, such as physiotherapy and minor surgery.
Outside normal surgery hours patients were able to access emergency care from an Out of Hours provider. Information on how to access medical care outside surgery hours was available on the practice leaflet, website and waiting area. The practice has a Primary Medical Services (PMS) contract. PMS contracts are negotiated locally with the local office of NHS England. The practice is also a GP training practice.
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services; minor surgery and treatment of disease, disorder or injury.