Updated 13 January 2020
PHGH doctors is located at Temple Fortune Health Centre, 23 Temple Fortune Lane, Golders Green, London, NW11 7TE. The surgery has good transport links and there is a pharmacy located nearby.
The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services, family planning and treatment of disease, disorder or injury.
PHGH Doctors is situated within the Barnet Clinical Commissioning Group (CCG) and provides services to approximately 11,100 patients under the terms of a personal medical services (PMS) contract. This is a contract between general practices and NHS England for delivering services to the local community.
The registered population is slightly higher than the national average for those aged between 25-44. Patients registered at the practice come from a variety of ethnic backgrounds including Asian, Western European and Eastern European. Forty one percent of the practice population are registered with a long term heath concern. Information published by Public Health England, rates the level of deprivation within the practice population group as nine, on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest. Male life expectancy is 83 years compared to the national average of 79 years. Female life expectancy is 86 years compared to the national average of 83 years.
The staff team includes two GP partners, five salaried GPs, one nurse practitioner and one practice nurse. The practice has a practice manager and a senior practice administrator (who manage the practice on a day to day basis), and ten administrative staff. The GPs consist of two male and five female GPs. The practice nursing team were female. All staff work a mix of full time and part time hours. There are 40 GP sessions and 18 nurse sessions available each week.
The practice is open between 8.30am and 6.30pm Monday to Friday. Extended hours are provided by the local GP Federation covering 6.30pm until 9pm most days of the week except Friday and Sunday morning . To assist patients in accessing the service there is an online booking system, a text message reminder service for appointments and test results. Urgent appointments are available each day and GPs also complete telephone consultations for patients. Al out of hour’s service provided by a local deputising service covers the practice when it is closed. If patients call the practice when it is closed, an answerphone message gives the telephone number they should ring depending on their circumstances. Information on the practice out-of-hours service is provided to patients on the practice website as well as through posters and leaflets available at the practice. There is a volunteer meet and greet service to help patients access services.