We carried out a review of the data available to us about Dr MK Patel and partners on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Dr MK Patel and partners, you can give feedback on this service.
Dr JH Clarke and partners is rated as good overall. (Previous inspection 15 December 2015 rated as good overall).
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Outstanding
We carried out an announced comprehensive inspection at Dr JH Clarke and partners on 8 March 2018. The inspection was carried out as part of our inspection programme.
Following this inspection, we received information of concern that led us to carry out an unannounced inspection on 29 March 2018. Concerns raised included the lack of medication reviews and care plan reviews for older patients, issues with safety in areas of the practice environment, security of prescription paper, restrictions on recording and reporting significant events and a lack of reception cover. The review of these concerns is incorporated into the findings in this report.
At this inspection we found:
We saw one area of outstanding practice:
The practice used innovative and proactive methods to improve patient outcomes, working with other local providers to share best practice. For example, the practice had achieved two service pacesetter awards; one children and young people's service Pacesetter award through the local Clinical Commissioning Group (CCG) for their work in designing appropriate services for young people noted at our last inspection in 2015 and a second awarded in 2018 for work to develop ‘mental health friendly’ services. The latter was in collaboration with a neighbouring CGG and coastal West Sussex MIND, a mental health charity.
The area where the provider should make improvements are
Continue to keep the toilet facilities and potential issues with the old lift pit under review until such time as they are resolved by the redevelopment programme.
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr JH Clarke and Partners on 15 December 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
We saw one area of outstanding practice:
The practice used innovative and proactive methods to improve patient outcomes, working with other local providers to share best practice. For example the practice had achieved a children and young people’s service Pacesetter award through the local CCG for their work in designing appropriate services for young people. In addition the practice worked closely with other services to host appropriate services on site at the practice. This had included dermatology clinics, a DVT service and a wound care service where patients would otherwise have had to travel 40 miles to hospital. In addition the practice regularly reviewed care plans with ambulance services to facilitate care in the patient’s home and avoid hospital admission.
The areas where the provider should make improvement are:
Ensure that recruitment records for locum GPs are of the same standard as those of permanent staff.
Ensure written consent is obtained for the use of medical photography.
Ensure that the results of the national GP patient survey are discussed and used to make improvements, for example in relation the GP consultations.
Continue to address issues around patient access to appointments.
Ensure minutes of meetings include a clear record of attendance and actions.
Chief Inspector of General Practice