We carried out a review of the data available to us about Glendevon Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Glendevon Medical Centre, you can give feedback on this service.
We carried out an announced comprehensive inspection at Glendevon Medical Centre on Tuesday 24 November 2015. Overall the practice is rated as good.
Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses.
We saw an area of outstanding practice:
The practice worked closely with other organisations and the local community to plan and improve services. GPs had provided health education sessions in local schools. The practice also provided carers checks, not only from their own patient list, but also on behalf of other practices. A second member of staff had been appointed to carry out carer checks using a flexible approach, which gave people the choice of being seen at the practice, or at home during the evening or weekend. This had resulted in a significant rise in the numbers of carers seen, for whom health and wellbeing had improved.
The areas where the provider should make improvement are:
Systems should be introduced to ensure that all equipment in doctor’s bags is included in the scheduled programme of checks.