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Langham Place Surgery Good Also known as Dr Sefton and Partners

Reports


Review carried out on 8 July 2021

During a monthly review of our data

We carried out a review of the data available to us about Langham Place Surgery on 8 July 2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Langham Place Surgery, you can give feedback on this service.

Inspection carried out on 4 December 2019

During an inspection looking at part of the service

We carried out a focussed inspection at Langham Place Surgery on 4 December 2019. We carried out an inspection of this service due to the length of time since the last inspection. Following our review of the information available to us, including information provided by the practice, we focused our inspection on the following key questions:

Effective

Well-led

Because of the assurance received from our review of information we carried forward the ratings for the following key questions:

Safe

Caring

Responsive

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff treated patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Review and update the fire risk assessment.
  • Review arrangements to ensure prescriptions are managed safely within the practice.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection carried out on 7 July 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced inspection of Langham Place Surgery on 7 July 2015. This was a comprehensive inspection under Section 60 of the Health and Social Care Act (2008) as part of our regulatory functions. The practice achieved an overall rating of good. Specifically, we found the practice to be good for providing safe, effective, caring, responsive and well-led services. Consequently, it was good for providing services for older people; people with long-term conditions; families, children and young people; working age people; people whose circumstances may make them vulnerable and people experiencing poor mental health.

Our key findings were as follows:

  • Systems were in place to identify and respond to concerns about the safeguarding of adults and children.
  • We saw patients receiving respectful treatment from staff. Patients felt they were seen by supportive and helpful staff. Patients reported feeling satisfied with the care and treatment they received.
  • The practice offered a number of services designed to promote patients’ health and wellbeing and prevent the onset of illness.
  • The practice acted upon best practice guidance to further improve patient care.
  • The practice management and meeting structure ensured that appropriate clinical decisions were reached and action was taken.
  • The practice appeared clean and infection control processes were adhered to.
  • Systems were in place and adhered to for the appropriate management of medicines.

However, there were areas of practice where the provider needs to make improvements.

The provider should:

  • Ensure that all staff complete the essential training relevant to their roles.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice