Archived: Green Lane Surgery Also known as Dr Simon & Partners

Updated 28 June 2018

The practice is located at 196 Green Lane, Castle Bromwich, Birmingham, West Midlands, B36 0BU and has a branch surgery at 119 Sheldon Heath Road, Sheldon, Birmingham, West Midlands, B26 2DP. The branch surgery was not inspected at this time.

The building is a two storey converted house with car parking facilities. There are two treatment rooms and two consulting rooms on the ground floor, a reception and records room with toilet facilities for staff and patients. On the first floor there are administration rooms, a meeting room and staff facilities.

The practice is based in Castle Bromwich and has a registered list size of 6,830 patients. Information published by Public Health England, rates the level of deprivation within the practice population group as one on a scale of one to 10. Level one represents the highest levels of deprivation and level 10 the lowest. Male and female life expectancy in the practice geographicalarea is lower than the national average at 76 years for males, compared to 80 years nationally and 80 years for females, compared to 83 years nationally.

The practice population includes a slightly higher number of patients aged 18 years and under and a slightly lower number of patients aged 65 years and over compared to the Clinical Commissioning Group(CCG) and national averages.

The clinical team consists of three GP partners (two male and one female), three practice nurses (all female), a female health care assistant (HCA). The team was supported by a practice manager and five administration staff.

Outside of normal surgery hours emergency cover is provided by BADGER (Birmingham and District General Practitioner Emergency Rooms). This service is based at two sites in Birmingham and information regarding this and how other emergency medical treatment could be accessed was available both in the practice and on the website. The practice website contained comprehensive information about the practice (www.greenlaneandsheldonsurgery.co.uk).

The practice is registered for the following regulated activities:

• Family planning

• Treatment of disease, disorder or injury
• Diagnostic and screening procedures
• Maternity and midwifery services
• Minor surgery

Updated 28 June 2018

This practice is rated as Good overall. (Previous inspection 12 November 2014 – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Green Lane on 23 April 2018. This inspection was carried out under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service and to provide a rating for the service under the Care Act 2014.

At this inspection we found:

• The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
• The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
• Staff were encouraged to undertake training to develop their skills.
• Staff involved and treated patients with compassion, kindness, dignity and respect.
• Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
• A series of audits had been carried out to review performance.
• Patients found staff friendly and approachable.
• Staff told us that they felt well supported and the GPs used a variety of methods to engage and communicate with staff.
• There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

• Continue to improve support for patients with mental health by ensuring they have a comprehensive, agreed care plan documented in the record.
• Continue to improve cancer screening rates.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Updated 28 June 2018

Updated 28 June 2018

Updated 28 June 2018

Updated 28 June 2018

Updated 28 June 2018

Updated 28 June 2018