You are here

The Moir Medical Centre Good

Reports


Review carried out on 16 July 2019

During an annual regulatory review

We reviewed the information available to us about The Moir Medical Centre on 16 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

Inspection carried out on 15 July 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection of The Moir Medical Practice on 27 August 2015. A breach of legal requirements was found in that formal systems were not in place, to assess and control all risks associated with the premises. Overall the practice was rated as good with requires improvement for the safe domain.

After the comprehensive inspection, the practice wrote to us to say what action they had, and were taking to meet the legal requirement in relation to the breach.

We undertook this desk based review on 15 July 2016 to check that the provider had completed the required actions, and now met the legal requirements. We did not visit the practice as part of this inspection. This report only covers our findings in relation to those requirements.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Moir Medical Practice on our website at www.cqc.org.uk.

Our finding across the area we inspected was as follows:

The practice had taken appropriate action to meet the legal requirement. 

Overall the practice is rated good including the safe domain.

Formal systems were in place to assess, monitor and minimise all risks associated with the premises, to ensure the services were safe.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

Inspection carried out on 27 August 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at The Moir Medical Centre on 27 August 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • The practice had robust arrangements to deal with information about safety. Staff were aware of responsibility to report incidents and concerns and knew how to do this. Information relating to safety was documented, monitored and reviewed.
  • Some risks to patients were assessed and managed, however, the practice needed to strengthen its systems for assessing and monitoring risks related to health and safety.
  • The practice demonstrated the use of best practice guidance to assess patients’ needs and plan their care. Staff had received relevant role specific training and further training needs were identified through an appraisal system.

  • Patients told us staff treated them with compassion, dignity and respect and involved them in decisions about their care.
  • Information about how to complain was available and easy to understand.
  • Patients’ feedback indicated that patients had difficulty in accessing services but we saw evidence that the practice had worked hard to review this and improve their access.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

However there are areas where the provider needs to make improvements:

Importantly the provider must:

  • Ensure formal arrangements are in place to identity, assess and manage all risks associated with their premises including legionella

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice