• Doctor
  • GP practice

Archived: Church Hill Surgery

Station Road, Pulham Market, Diss, Norfolk, IP21 4TX (01379) 676227

Provided and run by:
Church Hill Surgery

Important: The provider of this service changed. See new profile

All Inspections

14 February 2014

During a routine inspection

We spoke with ten people who were waiting for their appointments during our inspection. They all told us that they had very positive experiences of the service and were satisfied with the treatment provided and with the friendly attitude shown by all staff working at the practice.

People had received appropriate care and treatment after they had been assessed and examined. Medical record were comprehensive and included suitable histories of peoples health and where necessary their relevant social circumstances that were associated with their health and wellbeing.

Safeguarding training plans for staff had not been provided for all staff and safeguarding policies did not refer to the Local Authority guidelines the provider must follow.

The premises were well maintained, comfortable and appeared clean. Overall, the premises were a safe and suitable and spacious environment for people and for staff to work in.