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New Collegiate Medical Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 10 July 2020

We carried out a desktop focused inspection at New Collegiate Medical Centre on 23 June 2020. We had previously inspected the practice in March 2019 where the practice overall rating was good, with the key question of safe rated as requires improvement. We issued the practice with a requirement notice for a breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Good Governance) following the previous inspection. The full comprehensive report following the inspection in March 2019 can be found on our website here: https://www.cqc.org.uk

This inspection focused on the following key questions: safe.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we reviewed action plan from the provider
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for the domain of safe.

We found that:

  • A system for managing significant events and safety alerts had been introduced.
  • A new process for the checking of blank prescriptions had been developed.
  • A new policy and procedure had been developed to monitor new locum recruitment checks.
  • Clinical audits had more structure and clear dates documented.

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good