White Lodge Medical Practice is located in a commercial area of the London Borough of Enfield. The practice is located in a privately owned two-storey Grade II listed building. The practice has recently added a treatment centre at the rear of its premises as part of a programme to modernise and maximise facilities at the practice. The treatment centre has a room for minor surgery and is used to hold ante-natal clinics. There is limited parking on the streets nearest to the practice, but there are bays for parking for disabled patients near the front of the practice. The nearest bus stop is approximately three minutes’ walk from the practice.

There are approximately 11,500 patients registered at the practice. Statistics shows moderate income deprivation among the registered population. The registered population is slightly higher than the national average for those aged between 0-9 and 30-54. Patients registered at the practice come from a variety of backgrounds including Asian, Western European, Eastern European and African Caribbean.

Care and treatment is delivered by twelve GPs (seven female and five male) including five partners and seven salaried GPs who conduct thirty five clinical sessions weekly. There are three practice nurses (female) including one nurse prescriber. Thirteen administrative and reception staff work at the practice and are led by a practice manager. The practice is also a training and teaching practice, and was hosting one GP trainee doctor on the day of the inspection.

The practice is open from the following times:-

• 8:30am - 8:00pm (Monday)
• 8:30am - 6:30pm (Tuesday to Friday)

Clinical sessions are as follows:-

• 8:30am-12:00pm (Monday, Tuesday, Wednesday, Thursday)
• 9:00am-12:00pm (Friday)
• 2:30pm-5:50pm; 6:30pm - 7:20pm (Monday)
• 2:45pm-5:55pm (Tuesday)
• 2:30pm-5:55pm (Wednesday, Thursday, Friday)

Extended hours surgery is conducted on Monday evenings between 6:30pm and 7:20pm. Patients can book appointments in person, by telephone and online via the practice website.

Patients requiring a GP outside of practice opening hours are advised to contact the NHS GP out of hours service on telephone number 111.

The practice has a Personal Medical Services (PMS) contract. PMS contracts are nationally agreed between the General Medical Council and NHS England. The practice is registered to provide the following regulated activities:-

- Diagnostic and screening procedures

- Treatment of disease, disorder or injury

- Maternity and midwifery services

- Surgical procedures

- Family planning

Enfield Clinical Commissioning Group (CCG) is the practice’s commissioning body.

White Lodge Medical Practice was inspected under our previous inspection system in May 2014 and was found to be compliant with all the required standards.