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Inspection Summary

Overall summary & rating


Updated 10 April 2019

About the service: The Lodge is registered to provide accommodation for up to three people who require accommodation and support with their personal care due to living with Autism. The home is located on Wirral, Merseyside. At the time of our inspection three people lived at the home.

People’s experience of using this service: People’s support plans contained clear and easy to understand information about their needs and risks and how to support them effectively. Support plans were person centred and contained information about people’s preferences, daily routines and what was important to them.

The people in the home were limited in being able to express their needs and wishes verbally, staff had detailed guidance on the behaviours, gestures and body language the person would use to communicate their needs or wishes. Some people used Makaton and others used objects of reference to make their needs known.

Medicines were managed safely and people had access to a range of health and social care professionals in support of their needs.

During our visit, we had no concerns about the support people received and the registered manager and small, consistent staff team were committed to providing a good service.

In June 2017, CQC published best practice guidance called ‘Registering the Right Support’. This good practice guidance sets out the values and standards of support expected for services supporting people with a learning disability and or autism. During our visit, we found that the service had not been designed in line with this best practice guidance. The service was situated on the edge of a campus style setting with other services for people who have a learning disability. However, we could see that the service focussed on the values set out in the ‘Registering the Right Support’ guidance which advocates that people’s choice, independence and ability to live as life as ordinary in their own home should be promoted in service delivery.

Rating at last inspection: The service had previously been rated as Good in September 2016.

Why we inspected: The service was inspected in accordance with our ratings programme.

Follow up: We will continue to monitor the service and will inspect again in accordance with our inspection principles.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 10 April 2019

The service was safe

Details are in our Safe findings below.



Updated 10 April 2019

The service was effective

Details are in our Effective findings below.



Updated 10 April 2019

The service was caring

Details are in our Caring findings below.



Updated 10 April 2019

The service was responsive

Details are in our Responsive findings below.



Updated 10 April 2019

The service was well-led

Details are in our Well-Led findings below.