• Doctor
  • GP practice

Barnfield Hill Surgery

Overall: Good read more about inspection ratings

12 Barnfield Hill, Exeter, Devon, EX1 1SR (01392) 432761

Provided and run by:
Barnfield Hill Surgery

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Background to this inspection

Updated 1 November 2018

Barnfield Hill Surgery is a GP practice which provides its services under a Personal Medical Service (PMS) contract for approximately 7,450 patients. 

Barnfield Hill Surgery is open between Monday and Friday: 8am – 6.30pm. The practice offers extended hours on Tuesdays, Wednesdays, Thursdays and Fridays. These are pre-bookable appointments. On Tuesdays two GPs provide a service between 7.30am and 8am. On Wednesday, one GP works from 6.30pm to 7.15pm. On Thursday two GPs offer appointments between 7.30am and 8am and on Friday three GPs work between 7.30 and 8am.

The practice is a member of Exeter Primary Care (EPC), a federation of all 16 Exeter GP practices. The EPC group organise increased GP access outside of core hours. All registered patients are therefore able to be seen, by appointment, by an Exeter GP, with read-only access to their medical record upon consent, at an Exeter GP practice between Monday and Thursday 6.30 to 8pm and Saturday and Sunday 9am and 5pm. Information regarding this service is displayed in the practice weekly and explained when patients book their appointment.

Outside of these hours a service is provided by another health care provider by patients dialling the NHS 111 service. This out of hours service also includes a Tuesday lunchtime when the practice closes for meetings on alternate weeks.

Routine appointments are available daily and are bookable up to three months in advance. Urgent appointments are made available on the day and telephone consultations also take place.

The practice population is in the sixth decile for deprivation. In a score of one to ten, the lower the decile the more deprived an area is. There is a practice age distribution of male and female patients equivalent to national average figures. Average life expectancy for the area is similar to national figures with males living to an average age of 79 years and females living to an average of 83 years.

There is a team of six GPs (four female and two male). Of the six GPs, five are GP partners. Together they provide a whole time equivalent (WTE) of 3.5 GPs. The team of GPs are supported by three registered nurses, and a phlebotomist. The clinical team are supported by a new part time practice manager, deputy practice manager and a team of administration and reception staff.

Patients using the practice have access to community staff including community nurses who are based at the practice. Patients can also access the services of counsellors, physiotherapists and midwives at the practice.

The practice is a teaching practice for GP trainees, medical students and is also a Royal College of GPs (RCGPs) research practice.

The GPs provide medical support to two care homes.

The practice is registered to provide regulated activities which include:

Treatment of disease, disorder or injury, surgical procedures, maternity and midwifery services and Diagnostic and screening procedures and operate from the main site of:

10-12 Barnfield Hill
Exeter
Devon
EX1 1SR.