Updated 15 September 2023
Highfield Surgery is located in a purpose built health centre at Cambrian Way, Hemel Hempstead
HP2 5TA.
The provider is registered with CQC to deliver the Regulated Activities: diagnostic and screening procedures, family planning, maternity and midwifery services, treatment of disease, disorder or injury and surgical procedures. These are delivered from the above location.
The practice is situated within the Hertfordshire and West Essex Integrated Care Board (ICB) and delivers General Medical Services (GMS) to a patient population of about 7,100. This is part of a contract held with NHS England.
The practice is part of a wider network of GP practices within the Dacorum Primary Care Network (PCN). PCNs are groups of practices working together to focus on local patient care. The practice provides training to doctors studying to become GPs and student nurses.
Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the fifth lowest decile (5 of 10). The lower the decile, the more deprived the practice population is relative to others.
According to the latest available data, the ethnic make-up of the practice area is 6.9% Asian, 85.7% White, 4.5% Black, 2.5% Mixed, and 0.4% Other.
The age distribution of the practice population closely mirrors the local and national averages. There are slightly more young people and slightly fewer older people.
The practice has a team of 2 GP partners (1 male and 1 female), 2 salaried female GPs and a female regular GP locum, 1 advanced nurse practitioner, 1 practice nurse and 1 healthcare assistant. They provide clinical services at the practice. The practice has access to long term locum GP cover for consistency and agency staff for nursing cover.
The GPs are supported at the practice by a team of administration, reception and secretarial staff. The practice manager provides managerial oversight.
Patients of Highfield Surgery are also supported by staff through the Additional Roles Reimbursement Scheme (ARRS). These include 2 clinical pharmacists, a social prescriber, a care coordinator and 2 physiotherapists who are employed by and support the whole PCN.
The practice is open between 8am to 6.30pm Monday to Friday, excluding bank holidays. Appointments are available from 8am to 6.30pm. The practice offers a range of appointment types including face-to-face and telephone consultations. Home visits are available for patients who are unable to go to the practice.
Patients are able to access additional GP Appointments through the Dacorum Extended Access service. When the practice is closed, patients can access support, treatment and advice from the NHS 111 service.