We carried out a review of the data available to us about The Bungalow on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about The Bungalow, you can give feedback on this service.
We found the following examples of good practice.
The service had contacted relatives and friends and discussed visiting arrangements. Visitors were to be limited to one per household and a booking system was to be in place to allow for cleaning between visits. An area had been identified for visits, which had a separate entrance. Visitors would not have to access any part of the home other than the visiting area. There were facilities for visitors to sanitize their hands on entering and leaving the premises.
All staff only worked at this one care setting reducing the risk of any spread of infection. No employees in the clinically extremely vulnerable group worked at the home currently. Staff wore appropriate PPE around the home. Arrangements were in place for staff to socially distance on breaks. Signage for PPE usage and hand washing were visible around the home.
Whole home testing was carried out at the service, in line with requirements. The service ensured people had been tested prior to admission. People newly admitted to the service were isolated for 14 days and re-tested as per current guidance. There was an up to date and appropriate IPC policy in place.
The Bungalow is in the Farnworth area of Bolton and is close to local amenities and public transport. Parking is available at the front of the home. There is an enclosed garden at the rear of the home. The home is registered to provide residential care for 19 people on one floor. On the day of the inspection there were 17 permanent residents and two people on respite breaks at the home.
People’s experience of using this service and what we found
Staff had regular safeguarding training and were confident around how to recognize and report any concerns. Health and safety checks and required certificates were complete and up to date. General and individual risk assessments were in place and regularly reviewed and updated. Medicines were managed safely. The home was extremely clean and fresh in all areas.
Staff files evidenced that new employees were recruited safely. There were sufficient staff to meet people’s needs. Staff training was up to date and on-going.
Care files included assessments and appropriate health and personal information. People’s nutritional needs were assessed and care plans were in place for each individual with regard to nutrition and hydration. People’s dietary requirements or nutritional issues were clearly recorded and adhered to.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were positive about their care and support and told us their dignity and privacy was respected. Visitors were made welcome and felt comfortable at the home. A range of activities and outings was on offer at the service. Complaints were responded to promptly and used to drive improvement to the service.
Staff told us they were well supported. The service encouraged feedback from people who used the service, their relatives, staff and professional visitors. A programme of audits and quality checks was undertaken regularly.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 13 April 2016). Since this rating was awarded the provider of the service has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected
This was a planned inspection as part of our comprehensive inspection schedule.