About the service Stonebridge House provides accommodation and personal care for up to six people aged between 18 and 65 years, who have a learning disability and autism. Stonebridge House is a bespoke residential care organisation based in Maidstone. At the time of our inspection, two people were using the service.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
People were safe at Stonebridge House. Staff knew what their responsibilities were in relation to keeping people safe from the risk of abuse. The provider followed safe recruitment practices.
Medicines practice was safe. Medicines records were accurately signed with no gaps in recording. Staff had detailed knowledge of the system in place. The environment was well maintained, and infection control procedures were adhered to. All required safety checks were completed.
People were involved in the running of the service and were consulted on key issues that may affect them. People’s rights, their dignity and privacy were respected.
People received the support they needed to stay healthy and to access healthcare services. Each person had an up to date support plan, which set out how their care and support needs should be met by staff. These were reviewed regularly.
Staff supported people to maintain a balanced diet and monitor their nutritional health.
Staff received regular training and were provided with appropriate support and supervision as is necessary to enable them to carry out their duties.
People knew how to complain and that any concerns would be listened and responded to by the provider.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was a positive leadership in the service. The service was well led by a registered manager who led by example and had embedded an open and honest culture.
Effective governance systems to monitor performance had been fully embedded into the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 3 October 2018 and this is the first inspection.
Why we inspected:
This was a planned comprehensive inspection.
Follow up:
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.