The Care Quality Commission
  • Doctor
  • GP practice

York Street Medical Practice

Overall: Good read more about inspection ratings

146-148 York Street, Cambridge, Cambridgeshire, CB1 2PY (01223) 364116

Provided and run by:
York Street Medical Practice

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about York Street Medical Practice on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about York Street Medical Practice, you can give feedback on this service.

28 February 2020

During an annual regulatory review

We reviewed the information available to us about York Street Medical Practice on 28 February 2020. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

24 January 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at York Street Medical Practice on 18 October 2016. At this time we noted that systems and processes were not established to ensure the effective monitoring of uncollected prescriptions being held in the reception area prior to destruction. Furthermore, there was no system in place to ensure that medical oxygen was in date and accessible to all members of staff within the practice.

We undertook this focused inspection to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements.

The overall rating for the practice is good. You can read our previous report by selecting the ‘all reports' link for on our website at www.cqc.org.uk

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice

18 October 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at York Street Medical Practice on 18 October 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were generally assessed and well managed. However, there was scope to improve the systems in place to monitor areas of medicines management within the practice. For example, we found that there was no process in place for clinicians to oversee the management of uncollected prescriptions in the reception area.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Feedback from patients about their care was consistently positive. Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. Data from the National GP Patient Survey published in July 2016 showed that patients rated the practice higher than others for several aspects of care.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt well supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • There was a focus on continuous learning and improvement at all levels within the practice. The practice was a long standing training and teaching practice, and held twice weekly clinical meetings.
  • The provider was aware of and complied with the requirements of the duty of candour.

The areas where the provider must make improvements are:

  • Introduce robust processes for monitoring uncollected prescriptions being held in the reception area before they are destroyed.
  • Implement a system to ensure that medical oxygen is in date and accessible to all members of staff within the practice.

In addition, the provider should:

  • Review the process for recording the action taken following updates from the Medicines and Healthcare Products Regulatory Agency (MHRA).
  • Continue to investigate ways of increasing the number of health reviews undertaken for people with learning disabilities.
  • Proactively support and encourage patients to attend national screening programmes for breast and bowel cancer screening.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice