Benfleet Surgery

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence,choiceand control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff supported national priorities and initiatives to improve population health, including signposting for stopping smoking. We saw evidence of a 2-cycle audit to support promotion of healthier lifestyles.

The service routinely monitored people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and met the expectations of people themselves.

The service achieved 100% in relation to uptake of childhood immunisations and so performed better than the England target of 95%. The service performed below the England average target in relation to cervical screenings. In response to this the service increased the number of cervical screening appointments by expanding appointment capacity through training GPs to perform cervical screening.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.