- GP practice
Benfleet Surgery
Assessment report published 20 August 2026
Contents
Ratings
Our view of the service
Benfleet Surgery is a GP practice and delivers services to approximately 2520 people under a contract held with NHS England.
According to the latest available data, the ethnic make-up of the service area is approximately 94.1% White, 2.2% Asian, 1.6% Mixed, 1.6% Black and 0.4% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 9th decile (9 of 10). The lower the decile, the more deprived the service population is relative to others.
This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 10 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
People's experience of this service
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. We looked at the 2025 National GP Patient Survey, which showed most people were satisfied. There was no active patient participation group (PPG) who represented the views of people using the service at the time of inspection. The service was proud of feedback including from patients and carers, including those at end stage of life.