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Dr S J Morris & Partners Good

Inspection Summary


Overall summary & rating

Good

Updated 5 December 2018

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Inspection areas

Safe

Good

Effective

Good

Updated 3 May 2018

Caring

Good

Updated 5 December 2018

At our previous inspection on 6 March 2018, we rated the practice as requires improvement for providing caring services because:

  • There was low numbers of identified carers.

  • Responses from patients to the national GP patient survey in relation to patients involvement in planning and making decisions about their care and treatment were mostly below local and national averages.

At the November 2018 inspection we found that the practice had been proactive in identifying and supporting carers and the carers register had increased. The practice is now rated as good for providing caring services.

Involvement in decisions about care and treatment

  • The practice had identified 166 patients that were carers. This was 1% of their patient population.
  • The practice had reviewed its carers register and removed patients that were no longer carers. There was a system in place to do this routinely.
  • The practice regularly reviewed its vulnerable patients register, this included those with long-term conditions, to assist in identifying carers.
  • New patient registration forms asked patients if they had any caring responsibilities.
  • Posters in the reception area encouraged patients to notify the practice if they were carers.
  • Carers had access to vaccinations and urgent appointments as appropriate.
  • Carers were referred or sign-posted to external agencies for further support as appropriate.
  • The practice had employed a social prescribing practitioner and had plans to create an allotment area in order to reduce the social isolation of patients suffering from long-term conditions and their carers.

Responsive

Good

Updated 3 May 2018

Well-led

Good

Updated 3 May 2018

Checks on specific services

People with long term conditions

Good

Updated 3 May 2018

Families, children and young people

Good

Updated 3 May 2018

Older people

Good

Updated 3 May 2018

Working age people (including those recently retired and students)

Good

Updated 3 May 2018

People experiencing poor mental health (including people with dementia)

Good

Updated 3 May 2018

People whose circumstances may make them vulnerable

Good

Updated 3 May 2018