Updated 6 June 2023
We undertook a follow up focused inspection of Smile with Us on 30 May 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a CQC inspector.
We had previously undertaken an inspection of Smile with Us on 19 April 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Smile with Us on our website www.cqc.org.uk .
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan.
We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection, we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 19 April 2023.
Background
Smile with Us is in Kidlington and provides private dental care and treatment for adults and children.
There is step free access, via a portable ramp, to the practice for people who use wheelchairs and those with pushchairs.
Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes:
- 4 dentists
- 3 dental nurses
- 3 dental hygienists
- 1 practice treatment coordinator
- 1 administrator
- 2 receptionists
- 1 clinical dental technician
The practice has 4 treatment rooms.
During the inspection we spoke with 1 dentist and 1 dental nurse.
We looked at practice policies, procedures and other records to assess how the service is managed.