We carried out a review of the data available to us about Sodark Care on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Sodark Care, you can give feedback on this service.
Sodark Care is a domiciliary care service providing personal care to 32 people at the time of the inspection.
People’s experience of using this service and what we found
Quality monitoring and management documentation were not always completed to show actions and outcomes, which meant that lessons learnt could not be shared with the staff team.
People had care plans and these covered people’s immediate support needs, however did not capture the person’s goals and details of how they wanted to be supported.
Following on from the inspection this was something that the registered manager started to implement.
We recommend the registered provider seeks further guidance from a reputable source on effective governance and quality assurance systems.
People felt safe with the support being provided to them and felt the staff were kind and compassionate. People knew who to contact if they were unhappy with the support they received and believed that their concerns would be listened to and dealt with.
Staff felt they had the right training for their role and all staff went through pre-employment checks and completed an induction as well as shadowing other staff to get to know people.
Staff felt supported by the registered manager and felt they were available whenever the staff needed guidance.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at
Rating at last inspection
This is the first inspection. There is no previous rating linked to the service.
Why we inspected
This was a planned inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.