Background to this inspection
Updated
22 May 2018
The practice is situated in a three storey Victorian house within a highly deprived inner city area of Huddersfield. The practice is also known as Bradford Road Medical Centre.
There is a branch surgery at Brook Street Medical Centre, Thornton Lodge, Huddersfield, HD1 3JW which was also visited as part of the inspection.
Patients are able to access appointments at either site.
There are currently 5,080 patients on their practice list. Website: .
The practice has a high proportion of patients from a mainly South Asian ethnicity, which comprise 89% of the practice population. This compares with a local average of 22% and a national average of 16%. Both GPs and many reception staff are fluent in the main community language of Punjabi.
The practice provides Personal Medical Services (PMS) commissioned by the NHS Greater Huddersfield Clinical Commissioning Group (CCG) area.
Regulated activities:
- Treatment of disease, disorder or injury
- Surgical procedures
- Maternity and midwifery services
- Family planning
- Diagnostic and screening procedures
There are two male partners and a female advanced nurse practitioner. There is one female practice nurse and a female healthcare assistant. There is a practice manager and an administrative and reception team. All staff work across both the main surgery and the branch at Brook Street.
The practice is open from 8am to 6.30pm Monday to Friday.
There are clinics with a GP or the advanced nurse practitioner throughout the day. There are extended hours available for pre-booking by patients with a GP on Tuesday 5.30 to 7.45pm (Bradford Road) and Wednesday 5.30 to 7.45pm (Brook Street).
When the practice is closed out-of-hours services are provided by Local Care Direct, which can be accessed via the surgery telephone number or by calling the NHS 111 service.
When we returned for this inspection, we checked and saw that the previously awarded ratings were displayed as required in the premises and on the practice’s website.
Updated
22 May 2018
This practice is rated as good overall. The previous inspection, carried out on 13 April 2016 rated the practice as good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
We carried out an announced comprehensive inspection at Dr MSN Ahmed & Dr MB Ahmed on 19 April 2018 as part of our inspection programme.
At this inspection we found:
- The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them, and improved their processes.
- They ensured that care and treatment was delivered according to evidence-based guidelines and best practice.
- Staff involved and treated patients with compassion, kindness, dignity and respect.
- Patients told us they found the appointment system easy to use and reported that they were able to access care when they needed it.
- There was a strong focus on improvement at all levels of the organisation.
The areas where the provider should make improvements are:
- Ensure all staff are receiving immunisations in line with Department of Health Guidelines
- Ensure that Medicines and Health Regulatory Agency (MHRA) and National Institute for Health and Care Excellent (NICE) alerts are discussed at regular team meetings.
- Take action to ensure that missed children’s appointments are appropriately coded on the computer system and monitored.
- Continue to improve the identification of carers to enable this group of patients to access the care and support they require.
- Review the low screening uptake for breast, bowel and cervical cancer and how targeting of patients can be improved.
Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice
People with long term conditions
Updated
22 May 2018
Families, children and young people
Updated
22 May 2018
Working age people (including those recently retired and students)
Updated
22 May 2018
People experiencing poor mental health (including people with dementia)
Updated
22 May 2018
People whose circumstances may make them vulnerable
Updated
22 May 2018