The Care Quality Commission
  • Doctor
  • GP practice

Lichfield Grove Surgery

Overall: Good read more about inspection ratings

64 Lichfield Grove, Finchley, London, N3 2JP (020) 8346 3123

Provided and run by:
Lichfield Grove Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Lichfield Grove Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Lichfield Grove Surgery, you can give feedback on this service.

30 July 2019

During an annual regulatory review

We reviewed the information available to us about Lichfield Grove Surgery on 30 July 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

29 September 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced focussed, desk based inspection at Lichfield Grove Surgery on 29 September 2016. We found the practice to be good for providing safe services and it is rated as good overall.

We had previously conducted an announced comprehensive inspection of the practice on 17 September 2015. As a result of our findings during the visit, the practice was rated as good for being effective, caring, responsive and well led, and requires improvement for being safe, which resulted in a rating of good overall. We found that the provider had breached one regulation of the Health and Social Care Act 2008; Regulation 12(1)(2)(a)(b) safe care and treatment.

The practice wrote to us to tell us what they would do to make improvements and meet the legal requirements. We undertook this focussed inspection to check that the practice had followed their plan, and to confirm that they had met the legal requirements.

This report only covers our findings in relation to those areas where requirements had not been met. You can read the report from our last comprehensive inspection by selecting the ‘all reports’ link for Lichfield Grove Surgery on our website at https://www.cqc.org.uk/location/1-559057124/reports.

Our key findings across all the areas we inspected were as follows:

  • An automated external defibrillator (AED) was available on the premises.

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice

17 September 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Lichfield Grove Surgery on 17 September 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting, recording and learning from significant events.
  • Risks to patients were assessed and well managed with the exception of those relating to equipment for managing medical emergencies.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand.
  • Data from the latest national GP patient survey suggested it was easy to make an appointment with a named GP and that urgent, same day appointments were available. However, patients we spoke with told us it was sometimes difficult to make an appointment in advance.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

The areas where the provider must make improvements are:

  • Ensure an automated external defibrillator (AED) is available on the premises or undertake a risk assessment if a decision is made not to have an AED on the premises.

The areas where the provider should make improvement are:

  • Provide staff fire safety training.

  • Keep a record of staff meetings and clinical meetings to enable reflection on outcomes being achieved and to identity improvement areas.

  • Complete risk assessments regarding Control of Substances Hazardous to Health (COSHH).

Professor Steve Field CBE FRCP FFPH FRCGP 

Chief Inspector of General Practice