We carried out a review of the data available to us about Nunwell Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Nunwell Surgery, you can give feedback on this service.
We carried out an announced comprehensive inspection at Nunwell Surgery on 21 June 2016. Overall the practice is rated as good.
Our key findings across all of the areas we inspected were as follows:
Staff understood and fulfilled their responsibilities to raise concerns, and to report incidents and near misses. Information about safety was recorded.
Safe systems were in place for prescribing medicines and eligible patients were able to obtain their dispensed medicines from the practice.
Staffing levels were monitored to ensure they matched patients’ needs. Safe arrangements were in place for staff recruitment that protected patients from risks of harm.
Risks to patients were assessed and well managed.
Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training had been identified and planned.
Patients told us they were treated with compassion, dignity and respect and they were involved in decisions about their treatment.
All patients who requested same day appointments were triaged to ensure they received appropriate and timely care.
Information about how to make a complaint was readily available and easy to understand.
The practice had good facilities and was well equipped to assess and treat patients.
There was a clear leadership structure and staff told us they felt well supported by senior staff. Management proactively sought feedback from patients which it acted on.
Chief Inspector of General Practice