Updated 9 January 2019
Dr N Pillai and Dr L Nair (known as St Luke’s Surgery) is registered with the Care Quality Commission (CQC) as a partnership in Walsall, West Midlands. The practice is part of the NHS Walsall Clinical Commissioning Group (CCG) and is a training practice for GP Registrars to gain experience in general practice and family medicine. The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, family planning, maternity and midwifery services, surgical procedures and treatment of disease, disorder or injury.
The practice holds a General Medical Services (GMS) contract with NHS England. A GMS contract is a contract between NHS England and general practices for delivering general medical services and is the commonest form of GP contract.
The practice operates from Pinfold Health Centre, Field Road, Bloxwich, Walsall, WS3 3JP.
There are approximately 4,700 patients of various ages registered and cared for at the practice. The practice provides GP services in an area considered as almost one of the most deprived within its locality. Deprivation covers a broad range of issues and refers to unmet needs caused by a lack of resources of all kinds, not just financial. Income deprivation affecting children is 34%, which is higher than the CCG average of 29% and the national average of 20%. Income deprivation affecting older people is 32%, which is also higher than the CCG average of 29% and national average of 20%. Life expectancy at the practice for patients is 77 years for males and 81 years for females which is below the national average.
The practice has two GP partners (one male/one female), one female advanced nurse practitioner, one female practice nurse, a female health care assistant, a practice manager and a team of administrative and reception staff.
The practice is open between 8am and 6.30pm from Monday to Thursday and 8am to 1pm on Friday. When the practice is closed patients are directed toward the out of hours provider via the NHS 111 service. Patients also have access to the Extended GP Access Service between 6.30pm and 9pm on weekdays, 10am to 3pm on weekends, and 11am to 1.30pm on bank holidays.
The practice offers a range of services, for example: management of long-term conditions, child development checks and childhood immunisations and shared care for substance misuse. The practice also offers specialist services including extended primary care surgery, contraception and sexual health services and special interest in dermatology. Additional information about the practice is available on their website at www.stlukesurgery.co.uk