The Care Quality Commission
  • Doctor
  • Independent doctor

The Liverpool Varicose Veins Clinic

Overall: Good read more about inspection ratings

73-75, Rodney Street, Liverpool, L1 9EX 07816 819321

Provided and run by:
Varicose Veins Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about The Liverpool Varicose Veins Clinic on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about The Liverpool Varicose Veins Clinic, you can give feedback on this service.

06/04/2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at The Liverpool Varicose Veins Clinic as part of our inspection programme. This location has not previously been inspected since it was registered with the Care Quality Commission (CQC) in 2018.

The provider Varicose Veins Limited offers specialist treatment for varicose veins. It is based in clinic premises in Rodney Street, Liverpool.

The managing director is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the time of the inspection there were no patients attending or receiving regulated services and we were unable to ask them about the service. However, we reviewed comments from patients that the service had received online.

Our key findings were:

  • Patients received detailed and clear information about their proposed treatment which enabled them to make an informed decision. This included costs, risks and benefits of treatment.
  • Peri-operative care and advice was clear and post-operative support was available.
  • Patients were offered appointments at a time convenient to them and treatment was offered in a timely manner.
  • Patients’ needs were fully assessed, and care and treatment were tailored to individual needs.
  • Clinicians assessed patients according to appropriate guidance, legislation and standards and delivered care and treatment in line with current evidence-based guidance.
  • Information about services and how to complain was available and easy to understand.
  • There were sufficient staff who were suitably qualified and trained.
  • There was an effective governance framework in place in order to gain feedback and to assess, monitor and improve the quality of the services provided.
  • The provider was aware of the requirements of the Duty of Candour.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care