Forest Group Practice

Updated 9 September 2026

Date of Assessment: 12 October 2026. Forest Group Practice is a GP practice and delivers services to approximately 7500 people under a contract held with NHS England. According to the latest available data, the ethnic make-up of the service area is approximately 95% White, 0.9% Asian, 2% Mixed, 1.1% Black and 0.9% Other. Information published by the Office for Health Improvement and Disparities shows deprivation within the service population group is in the 5th decile (5 of 10). The lower the decile, the more deprived the service population is relative to others.

This was a focused assessment. We undertook this assessment due to the length of time since our last assessment. We assessed 12 quality statements from across all 5 key questions. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Staff kept facilities clean and maintained equipment appropriately to ensure people were kept safe. They assessed and managed the risk of infection well and took steps to control the risk of it spreading. There were enough staff with the right skills, qualifications and experience. Staff prescribed, monitored, stored and administered medicines well.

Staff supported people to live healthier lives, monitoring their care and treatment to ensure they received positive and consistent outcomes. Staff followed the latest evidence and good practice when providing care and treatment.

Staff treated people with kindness, empathy and compassion, and respected their privacy and dignity.

People could access care, treatment and support when they needed it. Leaders and staff were alert to discrimination and inequality that could disadvantage groups of people who used the service and sought ways to address any barriers.

The service had a clear vision and strategy, which considered the needs of the people who used their service and the wider community. Staff understood their individual roles and responsibilities. Leaders accounted for the actions, behaviours and performance of staff through clear and effective governance processes.

Updated 9 September 2026

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. Most of the feedback we received from people was positive about access to appointments. People were positive about the quality of their care and treatment. They described how staff were pleasant, helpful and kind and respected their privacy. The 2026 National GP Patient Survey showed 85.9% of people responded positively to their overall experience of the service. Similarly, the NHS Friends and Family Test found that 93.2% of respondents rated their overall experience of the service as good or very good. 93.4% of people rated their experience of the service as good or very good from 46 responses to the services annual survey.