The Care Quality Commission
  • Doctor
  • GP practice

Burford Surgery

Overall: Good read more about inspection ratings

59 Sheep Street, Burford, Oxfordshire, OX18 4LS (01993) 822176

Provided and run by:
Burford Surgery

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Burford Surgery on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Burford Surgery, you can give feedback on this service.

1 August 2019

During an annual regulatory review

We reviewed the information available to us about Burford Surgery on 1 August 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

28 June 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Burford Surgery on 28 June 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses, All opportunities for learning from internal and external incidents were maximised.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.
  • However, the practice dispensary was not secure which put staff and patients at risk. The entry way was easily accessible to members of the public or any other unauthorised person. There was inconsistent recording of near miss incidents for dispensary staff to reflect on learning outcomes.

The area where the provider should make improvements are:

  • Ensure that all medicines are stored securely and only accessed by authorised staff.

  • All dispensary staff should record and investigate all near misses in the dispensary (to include dispensing and prescribing near misses).

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice