Shipston Medical Centre provides primary care services for patients in Shipston-on-Stour and the surrounding area. It also provides GP cover to the nearby Ellen Badger Hospital.
All the patients we spoke with were highly complimentary about the service they received. We saw the results of a patient survey that showed patients were consistently pleased with the service they received.
Appropriate systems were in place to ensure patients were kept safe.
The provider regularly met with the local clinical commissioning group (CCG) to discuss service performance and improvement issues. The provider worked in partnership with the CCG and other local health teams and was proactive in responding to people’s needs.
The leadership team were highly visible to all staff and had an ‘open door’ policy. Staff found them very approachable. The practice had appropriate governance and risk management measures in place.
We inspected the following regulated activities; treatment of disease, disorder and injury; surgical procedures; maternity and midwifery services; family planning and diagnostic and screening procedures.