Archived: Sefton Road Surgery

Updated 23 April 2015

The practice is a partnership of two GPs. There is also one salaried GP. Two doctors are female and one is male. There is also one nurse clinician, one practice nurse and one healthcare assistant.

The surgery is located on a main road with a local bus service. Car parking is available on site. The ground floor facilities are accessible by a ramp. Patients are seen in rooms on the ground floor and the first floor. There is no lift.

This is a training practice and usually has a fully qualified 'trainee' GP attached to the practice, as well as a regular secondment of third and fourth year medical students from Liverpool University School of Medicine.

Medical services are provided under the provisions of a Personal Medical Services (PMS) contract.

Sefton Road Surgery has been operated as a branch surgery from Concept House Surgery since April 2014. For patients this means that as a patient of either practice, they are able to use both surgeries. The doctors, clinical and administrative staff share their time across the two practices, so this ‘joining’ of the practices extends patient choice. The practice has a total patient list size of 4,881 patients and the list size continues to increase. Sefton Road Surgery serves a broad community of adults and children with a slightly higher number of older people.

Out of hours care is provided by the Urgent Care 24.

Updated 23 April 2015

Letter from the Chief Inspector of General Practice

This is the report of findings from our inspection of Sefton Road Surgery. Our comprehensive inspection was an announced inspection, which took place on 14 November 2014.

Sefton Road Surgery is situated in Litherland and has been operated as a branch surgery from Concept House Surgery in Bootle since April 2014. Because of the way in which each surgery has been registered with the Care Quality Commission, Concept House Surgery and Sefton Road Surgery have been inspected separately and individual reports are available for both practices.

We rated the practice overall as good because practice had made provision to ensure care for people was safe, caring, responsive, effective and well lead.

Our key findings were as follows:

• The practice was safe and well led. The practice had combined two surgeries which were formally single handed GP services and had brought together telephone and other new systems to enable patients to be seen by clinicians at either of the two practices.

• The practice was responsive. The practice had developed over the last year an audited system of flexible and bookable appointment times across the two surgeries.
• The practice was effective. The practice had introduced a clear vision and had combined staff to form a new team to deliver high quality care and promote good outcomes for patients using either surgery.
• The practice was caring. Patients were satisfied with the individual approaches adopted by staff and said they were respectful and polite. We received a number of comments from patients who told us that the clinicians took time to listen to them.

However, there were also areas of practice where the provider needs to make improvements.

In addition the provider should:

• Continue to consider ways to develop consulting room facilities, including the ground floor consulting room heating arrangements and the further modernisation of the surgery premises.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice